Managing a BESS Just Got a Lot Easier

Operating a BESS? It’s Not Exactly a Walk in the Park

You’re juggling data across different tools, clicking through dashboards, downloading CSVs, and spending way too much time just trying to figure out: Is everything working the way it should?

It’s a challenge we hear from customers all the time. As Chris, Director ofPerformance Engineering at Fullmark Energy, puts it:

“I don’t want to click through numerous screens to download a CSV and then have to post-process it. I want to do a couple of clicks on a dashboard to get me whatI need.”

The Real problem: Too Much Data, Not Enough Clarity

Battery energy storage systems generate billions of data points per day, which is overwhelming even for experienced teams. BESS systems generate billions of data points every day. That’s a lot—even for highly experienced teams.

And because those data points are often scattered across multiple tools, it can take hours to answer basic questions like:‍

• ‍How is my system performing today?
• Where is that alert coming from?
• Is a site visit really necessary?
• What should I fix now vs.next month?

To make matters harder, the BESS industry is still growing fast—meaning not every team has a dedicated battery expert on staff. The result?

Even well-resourced teams are piecing together insights manually, just to stay on top of operations.

The Solution: All Relevant Information In One Place

That’s why we built the BESS Hierarchy Diagram, a new tool that brings your entire system into one clean ,interactive view.

No more jumping between platforms or digging through dashboards. With the BESS Hierarchy Diagram, you can:

• ‍See your full system layout—from PCS to containers to individual modules‍
• Spot active alerts immediately and know exactly where they’re happening‍
• View key KPIs at a glance like charge/discharge status, power availability, and more

It’s all in one place. It’s live. And it’s built to help you act faster and plan smarter.

An asset manager at a UK-based IPP sums up the benefits of this feature: “The overview is very helpful in day-to-day operations. I use it daily as my first touchpoint to access site status and alert conditions. It’s a “single pane of glass” entry point before diving deeper into TWAICE’s Monitoring and Data Explorer tools”.

From Visibility to Action: Diagnose Issues Faster

The BESS Hierarchy Diagram isn’t just a helpful morning snapshot. It’s your launchpad for deeper root-cause analysis and smarter planning:.Teams can use the BESS Hierarchy Diagram to:

• Diagnose issues remotely – decide if a site visit is urgent or can wait
• Plan smarter maintenance – identify recurring issues before they escalate
• Work more efficiently – speed up analysis and decision-making

Ready to simplify BESS operations? Sign up for a live demo and discover how much easier your workday can be.

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